Importance notice

Agreed terms

Privacy policy


How we store your data

How your data is used

Who may use your data

Accessing your data

Important notice

This end-user licence agreement (EULA) and the Privacy Policy (Privacy Policy) (together the Terms and Conditions) constitute the legal agreement between you (You or Your) and NHS Dorset (WeUs or Our)) relating to the provision by Us to You of a wireless internet access service (the Service) to be used by You at any venue where the Service is available (an NHS Dorset Venue). Please read this EULA and the Privacy Policy carefully. If You do not accept the Terms and Conditions We will not permit access to the Service and the joining process will immediately terminate. By joining and using the Service You agree to be legally bound by the Terms and Conditions.

Agreed terms

1. Acknowledgements and consents

i. You acknowledge that the Terms and Conditions (as may be amended from time to time) apply to the use of the Service (including any future updates to it) by You.

ii. You acknowledge and accept that We may change the Terms and Conditions at any time. All changes (if any) will be communicated to You through a link on the log-in page for the Service. You will be required to read and accept any such changes to continue using the Service.

iii. You must have obtained the permission of the owner of any computer, tablet, mobile telephone, smart phone or other electronic device (Device) which You use to access the Service (and which is not owned by You) to use the Service. By accepting the Terms and Conditions You accept responsibility for the use of the Service on any Device whether or not you own it. You accept that You may be charged by Your service provider for internet access through the Device.

iv. You acknowledge and agree that internet transmissions are never completely private or secure and that any information which You send by using the Service may be read or intercepted by another party even if there is a special notice that a particular transmission is encrypted.

v. You consent to Us collecting and using technical information about Your Device (and any related software, hardware and peripherals) to evaluate, improve or refine the Service in accordance with the Privacy Policy.

vi. You consent to the transmission, collection, processing, maintenance and use by Us (and Our licensees) of any location data sent from the Device to evaluate, improve or refine the Service in accordance with the Privacy Policy.

vii. You acknowledge that the internet is separate from the Service and that websites accessed by You via the Service are not under the control of Us and that We are not responsible for and do not endorse their content or privacy policies (if any). You undertake that You will use Your own judgement regarding any interaction with any such website including the purchase of any products or services accessible through them.

viii. You acknowledge and agree that all intellectual property rights in the Service (and its underlying technology) belong to Us (or Our licensors) and that You have no rights in or to the Service other than the non-exclusive and non-transferrable right to use it in accordance with the Terms and Conditions.

2. Provision of the Service
In consideration of You accepting the Terms and Conditions, We agree to provide the Service to You until such time as We cease provision of the Service to You. You may stop using and We may stop providing the Service at any time.

3. Acceptable use
You agree that You will use the Service in accordance with the Terms and Conditions and that You will not (and will procure that any person using Your Device does not) use the Service for any commercial, unlawful, immoral or malicious purpose, nor will You (nor any person using Your Device) in the course of using the Service:

i. introduce any code, virus or data which is harmful to the Service or any operating system; or

ii. transmit, store, publish or upload any electronic material which is likely to cause damage or limit the functionality of any telecommunications equipment or any computer software or hardware; or

iii. infringe any intellectual property right belonging to Us or any other party; or

iv. send, receive, publish, distribute, transmit, upload or download any material which is offensive, abusive, defamatory, indecent, obscene, unlawful; or otherwise objectionable; or

v. invade the privacy of or cause annoyance or anxiety to or send any unsolicited correspondence to any other person.

4. Limitations and exclusions

i. The Service is provided to You on an ‘as is’ and ‘as available’ basis and therefore all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Terms and Conditions.

ii. Save as provided in clause 4(iv), We shall not be liable to You for any losses (whether direct, indirect or consequential) caused by failures, errors, delays or interruptions of, in or to the Service.

iii. Save as provided in clause 4(iv), We shall have no liability to You if any third party gains access to Your connection to the Service or Your Device or destroys or damages any data or information held by You or information about You which is held by Us.

iv. Nothing in the Terms and Conditions shall limit or exclude Our liability for (a) death or personal injury resulting from Our negligence, (b) fraud or fraudulent misrepresentation or (c) any other liability that cannot be excluded by law.

5. General

i. The Terms and Conditions constitute the entire agreement between You and Us as to the provision of the Service and they (and any dispute or claims arising from them) are irrespective of the location from which the Service is accessed, governed by and shall be construed in accordance with the laws of England and Wales with the English courts having exclusive jurisdiction to settle any dispute or claim arising out of or in connection with them.

ii. Any notice to be given by Us to You may be given by post or email to any postal or email address given by You. Any notice to be given by You to Us may be given by post to NHS Dorset, Vespasian House, Barrack Road, Dorchester, DT1 1TG or by email to

Privacy Policy

Information that we collect

  1. Submitted Information: the information you provide when you login, such as email address or details provided on a form.
  2. Additional Information: the information of the websites you visit, the transactions you make and responses to any of the surveys we send to you. We do not collect any information used to make financial transactions.
  3. Device Information: information about the device (mobile phone, tablet, laptop etc) you are using.
  4. Location Information: If Location is enabled, we collect information on where in the venue you have been.
  5. Network Information: We collect information from your device on the IP addresses, internet service providers, clickstream data, browser type, language, viewed and exit pages, and date and time stamps.


We use Cookies like a website would; to enable us to distinguish you from other users.

How we store your data

We use Cisco’s Meraki Service to provide the service . Data is stored on Cisco’s Servers in accordance with their privacy policies which can be found at

How your data is used

Your data may be used to understand how you use a particular venue, to communicate with your or to offer you relevant goods and services.

Who may use your data

Your data may be provided to regulatory bodies where we are under a legal obligation to do this, to protect our own rights or if we feel someone’s safety is at risk.

Accessing your own data

You can access your data by submitting a request to