NHS Dorset is asking people to use services carefully as local NHS services face extra pressure from strikes, as well as winter illnesses.

Industrial action is taking place from 7am on Friday 14 November until 7am on Wednesday 19 November 2025.

Industrial action means that some NHS staff will be on strike as part of a national dispute about pay and working conditions.

Services are working hard to keep everyone safe and to make sure care is available for those who need it most.

NHS Dorset is asking everyone to choose the right help for their needs, to help their local healthcare services care for the whole community.

Dr Paul Johnson, Chief Medical Officer for NHS Dorset ICB said, “We’re working hard across the system to keep services running smoothly during industrial action.

“Regardless of strike action, no one should put off seeking urgent or emergency care. People with serious or life-threatening conditions will continue to be seen in our Emergency Departments.

“Pharmacies, NHS 111 and GP practices are running as usual, so please keep using them for advice, routine care and booked appointments.
“Thank you for your support in helping us make sure everyone can get the care they need.”

Here is some key information about our services and how you can help us continue to provide care for those who need us most.

  • GP practices and dentists will stay open. Please go to your appointment unless you are told not to.

  • For most minor illnesses, think Pharmacy First. Your local pharmacy can offer expert advice and prescribe for some conditions like sore throats, earache, sinusitis and thrush. Find your nearest pharmacy.

  • If you’re unsure what to do, use NHS 111 online or call 111 for advice 24 hours a day. They can book appointments at pharmacies, Minor Injuries Units, Urgent Treatment Centres or GP practices in some instances, if needed.

  • For sprains, cuts or burns, visit a Minor Injuries Unit or Urgent Treatment Centre without needing to go to hospital.

  • Always call 999 or go straight to your nearest Emergency Department in a life-threatening situation, such as breathing difficulties, chest pain or loss of consciousness.

Support is also available for families struggling with mental health or emotional wellbeing. Anyone in crisis can call NHS 111 and select the mental health option for local support, or use Kooth.com, a free online counselling service for young people aged 11 to 25. In an emergency, always dial 999.

Plan ahead and look after yourself

The NHS expects more flu cases after the strikes and as the weather gets colder. Please help by:

  • Getting vaccinated if you’re eligible. The flu and COVID-19 vaccinations can help protect you and those around you from becoming seriously unwell. Find local clinics and drop-ins.

  • Checking on family, friends and neighbours, especially if they are older or unwell.

  • Making sure you have your medicines. You can order repeats through the NHS App, your GP website, or by calling your GP.

  • Keeping a small first aid kit at home or when you travel. See what to include here.

  • If you are away from home and need to see a GP for routine care, call your own GP surgery. They can send a prescription to any pharmacy you choose.

Appointments

Local hospitals will be continuing to run as many services as possible.

Please attend your hospital appointment as planned unless you hear from them directly.

Any patients affected will be contacted. Please do check your voicemail before attending your appointment as we may leave a message if we are unable to reach you.

Patient discharge

Help us get patients who are ready for discharge home, so our hospital beds are available for people who need them most urgently.

Most patients will continue to recover at home once they leave hospital. In fact, many patients need to leave hospital to be able to complete their recovery fully.

Staying in hospital for longer than necessary has a negative impact on how well patients recover.

Please speak to the ward team if you need more information and respond quickly to any calls from us about your relative leaving hospital.

For more advice on where to go when you are unwell, visit Stay Well Dorset to find the right service for your needs.